Terms of Service
Please read these terms carefully before using our platform. By using FoodHouse, you agree to these terms.
1. Introduction
Welcome to FoodHouse. These Terms of Service ("Terms") govern your use of our platform, including our website, mobile applications, and services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
2. Definitions
"Service"
Refers to the FoodHouse platform, website, mobile applications, and related services.
"User"
Refers to any individual or entity using our Service, including farmers, buyers, and logistics partners.
"Content"
Refers to any information, data, text, graphics, photos, or other materials uploaded, posted, or transmitted through the Service.
3. User Accounts
To use certain features of the Service, you must create an account. You are responsible for:
- Providing accurate and complete information when creating your account
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Upload or transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Engage in fraudulent or deceptive practices
5. Payment Terms
For transactions conducted through our platform:
- All prices are displayed in local currency
- Payment is processed securely through our payment partners
- Service fees may apply to certain transactions
- Refunds are processed according to our refund policy
- We reserve the right to modify pricing with notice
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by ourPrivacy Policy.
By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by FoodHouse and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you submit to the Service, but you grant us a license to use, modify, and distribute that content as necessary to provide the Service.
8. Limitation of Liability
In no event shall FoodHouse, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
9. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@foodhouse.com
Address: FoodHouse Legal Department
Phone: +237 691 477 330